Our Story

Founded in 1994 in Rochester, New York, we began with one of the first-generation high-volume, high-quality dry ink digital presses. Since then, we’ve continually evolved—embracing the latest printing technologies and expanding our facilities to exceed customer expectations. Over the years, we’ve grown our capabilities to include finishing services, direct mailings, warehousing, and fulfillment. Our team brings deep expertise in print technology, including the ability to self-service our presses to ensure consistent, high-quality output. With multiple presses in operation, we maximize reliability and minimize downtime.

In 2025, after more than 30 years of service, we proudly rebranded from Merlin Digital Solutions to High Falls Print Solutions—a name that reflects our commitment to innovation, reliability, and partnership. We look forward to helping you develop and implement printing solutions tailored to your needs.

Customer Service

We’ll be your partner, from finding solutions for you to being a fresh set of eyes to ensure the highest quality; we’re here for you.

Our Mission

To deliver high quality printing that provide you with sophisticated solutions that fulfill your needs.

Our Facility

Operating in a secured facility of 20,000 square feet, we have nine digital presses, extensive finishing capabilities, space for fulfillment and warehousing services

Testimonials What Our Clients Say

High Falls Print Solutions is the best digital printer we use.

Mike
Wegmans Print Buyer

You all have been the epitome of excellence. It has been a great partnership.

Chelsea
MMG

High Falls Print has been an amazing partner for over 20 years. We look forward to meeting you and working with you. Alysia is amazing and an integral part of this team. Production is top notch.

Allison
RR Donnelley

More Services More than Just Print

Secure Documents

No matter what industry you’re in, our team can help with all your secure document printing needs.

Custom Projects

We’ll take your custom project and assist you with design and implementation to get it printed.

Direct Mailings

Provide us with your artwork and mailing lists so we can produce your full service mailings.

Retail Store Support

We can produce store specific or bulk order processing and fulfillment for your point of purchase materials.

Commercial Printing

We’ll take your normal commercial printing jobs and make them better than they’ve ever been.

Order & Fulfillment

Our customer portal will help you with your asset management, ordering and fulfillment needs.